Case StudiesDocUnlockTrust-First Product Story
Trade Compliance · AI AutomationHomepage + Sales Film2024

How DocUnlock made compliance automation feel trustworthy — before the demo.

A proof-led narrative and visual system built from scratch to explain a high-risk workflow with calm clarity — shipped across homepage, sales, outbound, and social.

Executive Overview

DocUnlock operates in a category where buyers don’t reward hype — they reward certainty. We built a calm, proof-forward hero film and a complete visual language from zero, then packaged it into reusable assets for homepage, sales conversations, outbound, and social distribution.

Where It Shipped

Surface

Homepage

Surface

Sales

Surface

Outbound

Surface

Social

Approved by

Founder + Marketing Head

DocUnlock didn’t have a high-end marketing design system. We helped build the visual + narrative foundation from scratch — then shipped a film that became their default explanation asset.

The Film

DocUnlock — Hero Film (Homepage + Sales) · 01:28

The Situation

Trade compliance isn’t getting simpler. Tariffs shift, rules change, document bundles arrive messy — and brokers still spend hours retyping, cross-checking, and repairing errors because most ‘automation’ breaks exactly where accuracy matters.

The Strategic Problem

DocUnlock didn’t have a messaging problem — they had a trust visibility problem. In compliance-heavy workflows, buyers assume ‘90% accurate’ still means they’re liable for the last 10%. The real challenge was making DocUnlock’s approach feel accurate, safe, and adoptable in under 90 seconds — without overselling.

Our Hypothesis

In compliance categories, clarity is the trust engine. Instead of positioning DocUnlock as ‘AI that reads documents’, we framed it as the system that turns messy inputs into complete, compliant outputs — inside the workflow brokers already trust.

Key Constraints

We needed one story that could carry multiple buyer anxieties — accuracy, adoption friction, and credibility — without turning into a feature list.

Trust barrier: buyers fear ‘almost accurate’ automation more than no automation.

Workflow risk: anything that requires changing process tends to fail internally.

Category skepticism: scanning/OCR ≠ transformation — the difference must be obvious.

Multi-surface deployment: the asset had to work on homepage, sales, outbound, and social without a presenter.

"We needed buyers to understand the workflow instantly — and trust it. This gave us a calm, credible story we can use everywhere."

Team, DocUnlock

What We Built

Hero film (homepage + sales) built as the default explanation asset
Cutdowns for outbound follow-ups and social distribution
A complete visual language for marketing — built from zero (typography, motion grammar, UI metaphors)
Sales-friendly narrative structure that holds up without a presenter

Why It Worked

Proof-led narrative

We framed the story around what buyers are actually afraid of — accuracy, liability, and adoption friction — then resolved each fear with clarity instead of hype.

Transformation (not scanning)

We made the category distinction visually obvious: DocUnlock doesn’t just read documents — it transforms bundles into complete, compliant outputs.

Calm = credibility

The pacing and visual restraint were designed to signal confidence and precision — the tone buyers expect in high-risk workflows.

Designed for reuse

Structured to work across homepage, sales calls, outbound, and social without needing a live explanation or extra edits.

The Outcome

Used across

Homepage · Sales · Outbound · Social

Approved by

Founder + Marketing Head

Built from

Zero → Visual + narrative system

Primary role

Default explanation asset

Client Quotes

We didn’t have a polished design system for marketing. Tanosei built the visual language from zero and made the product feel enterprise-ready.

Marketing Head, DocUnlock

This became our default explanation asset — homepage, sales, outbound, and social. It reduced the amount of live explaining we had to do.

Team, DocUnlock

Client Testimonial

Video coming soon
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"Tanosei understood the product before we even sent the brief. The final film made the workflow feel safe to trust — and it became the asset we point to everywhere."

Founder, DocUnlock

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